About Bannister GM Chilliwack

Bannister GM Chilliwack is a “Family Business with Family Values”. As the Chevrolet, GMC, and Buick dealer in Chilliwack, BC, we are proud to serve customers from all over BC. Our service area includes Vancouver, Richmond, Surrey, Maple Ridge, and more.

We sell and service all makes of cars throughout our entire region, and we are proud to be the highest-rated franchise in the Interior of BC. With diverse product lines, we have the car, van, truck, SUV, or crossover that fits your budget with the features you want. Our large selection of used vehicles in Chilliwack includes many Certified Pre-Owned vehicles. Our skilled and knowledgeable shop technicians are well-trained on all vehicle makes.

Our friendly parts staff will find the perfect way to customize your vehicle with genuine GM accessories. Our collision center is state-of-the-art and is ICBC accredited. We can handle your insurance claims from start to finish.

Hours of Operation:

Sales

Monday - Thursday

8:30am - 7:00pm

Friday - Saturday

8:30am - 6:00pm

Sunday

Closed

Service

Monday - Friday

7:00am - 5:00pm

Saturday

8:00am - 4:00pm

Sunday

Closed

Our Reviews

Bannister GM Chilliwack
4.7
Based on 1674 reviews
Bannister GM Chilliwack
4.7
Based on 99 reviews
Great as always... fast service and excellent staff. Going above to make me day better.
Jeremey in Service was super helpful and made a longer warranty repair a breeze and kept me on the road even during my repair. Will surely buy my next work truck at this dealer!
Your Collision Department is great and under the General Manager treated us with respect and kindness. They were helpful, supportive and generally extremely professional. Well Done.
Nice people. Great service. Truck was ready on time
This is the best dealership in Chilliwack! Fantastic Reps and great Service!
If I could give 10 I would . Especially for Maxx and his customer service . He was knowledgeable, friendly, and ensured we had what we needed! He kept us informed the whole time or made sure the people who had the information we needed relayed it to us . He worked hard and made sure we were 1000% happy driving off the lot with our vehicles! Great employee 👏*all the employees we dealt with in the past few days were wonderful. Normally a dealership is dreadful but this place is amazing!
Bought a dodge challenger from the sales manager awesome experience very friendly all around
Thank you to Chelsea, she made sure our truck was serviced and repaired promptly and efficiently. Great customer service
I am at a loss for words really when it comes to describing the experience I had with Alec and Toni from Bannister. To say I left with a smile is an understatement. They were incredible to work with and they made me feel like family more than anything. They helped myself come away with an amazing vehicle that was absolutely PERFECT for my family and I. You could tell they cared and did everything they could to make sure I got exactly what I was looking for and within my budget. It was truly amazing, I left with the happiest tears. I will sing their praises every place I go and won’t consider for a second giving my business to anyone else. I can’t say enough great things and I would HIGHLY recommend them to any and all people. Truly amazing staff. It’ll be a day I won’t forget for a very long time. They are without a doubt the best group of individuals I’ve ever dealt with when it comes to vehicles!
Salesman Jason was a beauty
Keep forgetting to leave this review, but a couple months ago the service department helped me out. It is a top notch customer oriented company and employees go the extra mile. The service manager here honored an agreement and debt from KIA for me to the tune of $150 they refused to pay/honor. That's a rare thing in this day and age of the almighty dollar reigning supreme over quality customer service. I can't remember the service techs name but he's the first person to the left as you walk in the service bay into the service center. Highly recommend this knowledgeable man and Bannister Chevy for that & exceptional service diagnosing a problem with a noise I had as well. Five stars! ⭐⭐⭐⭐⭐Edit: I got the man's name who treats customers right! Jeremy Bussinger. Easy to feel at ease and trust this employee based on actions, not words.There are Two service departments on my list for exceptional service. Both Bannister as well, Sonya @ KIA & Chevy do it right and do it for you, not the cost.
Body Shop and especially Robyn went way past anything anyone could expect. The car looks beautiful but the people at Bannister outshone it
Very friendly service man named Frank.
Great experience! Go talk to Tim! He's excellent 👌🏻 I really appreciate the high quality experience from all the staff. The entire experience was 10/10I'm loving my new Chevy Trax!
I purchased a 2021 Buick encore from Bannister last month. I am really impressed with the service. There were a few things I wanted fixed on the car (scratches in the back door and small tear on the back seat) and they were fixed promptly. The second key fob was lost in the mail and Doug followed up and updated me frequently until I got the second fob. Highly recommend Bannister when purchasing your next car.
Great people great service....need i say more?
Jeremy Bussinger is an excellent service advisor. Highly recommended to bring your vehicle into Bannister GM Chilliwack. Jeremy went beyond the call to get my truck back on time. Thank you
Quick, friendly, reliable and most importantly Great customer service!!
I was so happy with the treatment that I got and the friendly service they make you feel like you’re right at home. I would highly recommend them to anyone looking for a car or a truck. They are the people you should buy from. They went up beyond my expectations, thank you so much all of you
Got me in and out in one day, great service, good people
Great people to deal with. Very helpful with quick response.
Kind and courteous staff
First time here, was a fairly quick service. Got an oil change patched a tire and tire rotation. Brent was great at the service desk.
Excellent experience! Tim was great to work with!
I just want to say this was the most pleasant buying experience I’ve ever had buying a truck.Fresnel in sales was great and Brooke in finance was just excellent! To the owner of Bannister GM in Chilliwack thank you so very much! The smile on my son’s face when I wheeled him out to see my new truck I’ll never forget. That moment in time is priceless to me. To Fresnel and Brooke thank you for hearing my story and your compassion, you both are fantastic people!
Our sale guy Doug was great, very patient as we peppered him with questions and often changed our minds to help us select the right vehicle for us at a price we were comfortable with. Everything from running through trim options to sending us video messages of vehicles to help our search around my work schedule. Once we had everything picked out the process from finance to delivery happened very quickly.
They were very friendly and helpful. The oil change was done in the hour and a half they told me it would be.
I've had two trucks while it was Mertin, and now my first truck under Bannister. Talia was very positive, very helpful and very friendly.Service department is always very helpful.
I have always had fun, yes fun at this dealership. Seemless transition to new ownership. My SUV recently repaired 5 stars, Brent, 5 stars who kept in touch via text. My car felt better than it has in a long time. Thanks for making it painless! A woman able to trust parts & service is a blessing. Thank you to all!
Everyone at bannister GM is super helpful and incredibly friendly. I've been getting service there for a couple years and have never been disappointed. I just financed a car for the first time and Wayne and Jordan were amazing to work with!! Everyone there goes out of their way to help. I won't be going to any other dealer now!!
My car was in great working condition after everything was all said and done. Im very happy with the service I received. Thanks again!
Looked high and low for the best price for a set of cross contact Michelin all season tires. Got the best deal and great service from Banister Chevrolet in Chilliwack.
I was very happy with the service. Interaction with the service writer and the staff was very positive. The tech intoduced himself via text and kept me informed on the service and time it would be completed. Very happy with my experience at Bannister GM Chilliwack.
Since communication through text, phone, email and in person, reception, sales person, and financial department were open, honest and friendly!
Recently bought a vehicle at Bannister GM Chilliwack and had the best experience. The staff there were very friendly, knowledgeable and helpful with helping me choose a vehicle that was the right fit for me and my budget. They went over and above to make it happen. I would like to send big shout out to Mitch, Wayne, Brooke and Jacquie D. Huge thank you!!! 😊 🙏🏼
Awesome peopleAwesome serviceAwesome trucks
Thank you Brent and crew, the process was made so easy, convenient and fixed a complicated issue in an extremely short time, highly recommend the Bannister Service Team.
Fantastic crew at Bannister GM! I highly recommend you check them out for your next GM Vehicle!
Very friendly atmosphere
The staff are a bit shady but the service is top notch! .... I kid, 🙂 ... the staff are great 😉 I tried to give 6 stars but it won't let me!
Parts department was awesome, and super helpful! Great team over there
Not only did I get everything I wanted in my new suv the manager went above and beyond to help me Secure the vehicle. The financial manager was amazing! Made things smooth and stress free and a shout out to a fantastic salesman Doug for taking all my wants and needs and price points finding my dream suv highly recommend him for ur next purchase what a great guy thank you so much!You rock Doug
Left me hanging on the phone. Called back and waited for awhile until it went to voicemail. They Never called back. It was very good service when they were taking my money
It was easy to book. Got a convenient time for me. The time it took was as quoted. Staff were friendly and helpful. Great experience
Carson in the tire shop delivered outstanding service. He was very personable and proficient; traits that I very much appreciate. Happy to recommend his service to anyone.
It was a good experience dealing with TimWilkins he represents Bannister well! Thanks to Gary Mann along with the Toni and Kayla. All was good thank you
Friendly knowledgeable staff
Tim Wilkins has to be one of the most easy going and delightful person that I have ever dealt with while purchasing a vehicle. Would recommend him to anyone that needs a knowledgeable, respectful sales rep to help with their decision
Very accommodating! Got a great price and they made it a very easy process!
Frank was very professional and courteous. He insured that my vehicle was well looked after and explained everything to me thoroughly. Thanks, Frank. It was a pleasure dealing with you.
The service department is fantastic. I’ve been brining my vehicle here since it’s very first oil change and have been happy with the service every time. Timelines are also always properly communicated and I appreciate that when it comes to getting my vehicle back!
Friendly , easy , quick and was able to work there while the service was being complete.Professional staff and very helpful.
Jeremy in the service department is a great guy to deal with! He is thorough, thoughtful, and helpful. I take my vehicles in regularly and Jeremy was willing to work with me on a few issues that my van was having. The entire service department does a great job. Quality folks running the show here!Great work!
Fresnel Vasser & Staff were very kind patient and informative with helping me find a car, they all worked quickly leading me to buying my next vehicle.
Bought a used Ford fusion and fresnel was extremely helpful and kind
I was taking my vehicle in for regular maintenance and an oil change but I had a concern about a temporary loss of power in my car while driving it, the representative Jeremy B. Was very thorough about checking out the electrical issue I had & explained it to me clearly. My car was serviced quickly & efficiently and it ran very smoothly afterwards. I was extremely satisfied with their service. I will be back. Thanks Bannister GM! ( In Chilliwack )
Excellent. Well looked after. Thank you Paul L at bannister
Fixed my car runs great again thanks.
Parts guys are awesome
Great experience. Jackson was amazing to deal with and super professional
Wayne, our Sales rep, was exemplary. We had a budget and he wasn't pushy, he just took the time to show us everything that might suit us. The staff were accommodating of our two dogs that we had to bring with us since our car had died on the coquihalla the night before.The insurance girl with the hilariously bad tattoos of Disney villains on her arms was polite and very good at framing the scammy third party insurance upgrade she was offering as if it was an icbc product, without actually telling a lie. Very professional.The Pleasant woman at the finance desk was equally professional with her language when she phoned and tried to add fees and charges after the sale was closed.All in all a great experience buying a car. Highly recommend.
Had to get new all-season tires and not only did I love the prices at Bannister, but the service was fantastic too! I’ll def use them when I need new winter tires as well.
great service ,,great staff. first time ever going there and was treated like family, Todd the service guy went beyond the call of duty!. will definitely go backl
Excellent service, good atmosphere and friendly people.
Thank you Bannister GM! We bought a 2022 ford explorer timberline we are very happy with our experience. A huge huge shout out to Fresnel for helping us find a vehicle. We went in just to look at a few vehicles but left with one. We really appreciate his dedication in making this happen for us!! We will definitely go back when it’s time for a new vehicle and will definitely refer him to family and friends. Thank you Bannister GM and Fresnel for your great work!
We had a fantastic experience purchasing a vehicle from Bannister. Tim is a great salesman and we highly recommend him. Will send lots of referrals his way.
very welcoming staff, great service and good experience!We love our new electric car. Our sale person was jackson.Highly recommend them.
Provide great service and communications. Assisted in providing additional services and options for different price levels for the repairs or replacements.
People here are great, they worked hard to get us the vehicle we wanted, Fres and Toni were very professional . Go see Fres and Toni, they will take care of you
Amazing service. Had a great team that was very helpful. Fressner and Tony we thank you for your amazing work. Stayed connected and informative. Highly recommend them. I will be very happy with my new vehicle.
Absolutely stellar experience at this dealership! Not only did they provide an unbeatable trade-in value for my car, but they also went above and beyond to ensure I got the best deal possible. Mitch, the sales manager, deserves special recognition for his outstanding service and dedication to customer satisfaction. His professionalism and attention to detail made the entire process seamless and stress-free. I highly recommend this dealership to anyone in the market for a new vehicle. You won't be disappointed!
All staff were easy to deal with, and of all surprises, seemed honest
The entire process was easy and relaxing, no pressure. Absolute pleasure to deal with. Thank you to the entire bannister GM team.
they were more then helpful when my car went down un excepted on a trip to Chilliwack. they fit me in with there busy schedules to get me back on the road with most excellent customer service I have received in a while better then the I get feom my dealer I bought it from back in alberta
My husband and I purchased a Chevy Blazer from Bannister GM in Chilliwack on Dec 21. It was kind of a spur of the moment decision. We had been having issues with our vehicle and didn’t seem to be getting any satisfaction from Volkswagon. My husband had seen the advertisement for a Blazer on line. We decided to pop and take a look at it. Wayne Vandenbrink was the salesperson we dealt with. He was awesome and the sales manager Jimmy was excellent. He gave us good value for our trade in and we drove home in the Blazer. So far so good we love the suv. Service was excellent. We definitely recommend Wayne and Jimmy if you are looking for a vehicle. We couldn’t be happier with our purchase and the Bannister sales staff.
Very friendly staff
Very helpful and if doubt provided info immediately

Would recommend the dealership to others.
Friendly and courteous service
Well I like the customer service wait time. Everyone else like Costco, fountain Tire Simons tire in Mission all had a 3 week wait list to get new tires mounted on. Mertin GM had me in & out in 1 hr & half in this bad snow weather we had in the last 2 weeks.that’s what I call customer service not like Costco, & fountain tire dilli dalling around
Awesome kept me up to date on progress of work and pick up time
Excellent job!
Good service always prompt and efficient
Mertin GM has an amazing service department.
Bought a new Colorado. Excellent service from Tim and everyone involved.
The Mertin GM parts department is very efficient and well managed. The staff is always very helpful and friendly.
The parts department is super helpful! Very friendly staff!
Quick efficient and courteous service to replace my windshield!
Friendly and helpful ppl that’s are very knowledgeable in what they are talking about. Strongly recommend buying and getting service work done there.
Just had a new set of 35” BFG Mud-Terrain T/A KM3s installed on my Jeep. Great service, super friendly & knowledgeable staff. Everything went well, got the tires in right away and mounted up on my schedule. Saved a bunch of $$, really happy, would highly recommend Mertin for your next tire purchase.
Good work, friendly service.
FASTEST AND MOST RELIABLE SPELL CASTER ONLINE
Wow!! So happy at last, Thanks to dr Emu who cast a love spell that helped me bring back my ex. If you have similar problem you can contact him via email emutemple@gmail.com
Or WhatsApp +2347012841542
Had an oil change today, Ken was friendly, professional and efficient. I normally hate bringing my vehicle in for service but this was a great experience.
Jarred helped me out of a jam on my way to holidays
Great experience dealing with Mertin GM. They found a vehicle I wanted and made everything really easy.
just an all round good experience. Tim is an awesome sales person
I would like to thank Tim. W for the great service he provided me in finding a new truck.
excellent and timely service
We just purchased our first truck from Sage. Incredible guy, honest, funny and all around amazing salesman and person. Our experience was smooth and enjoyable from start to end. Thrilled with the day, the team and our new truck! Highly recommended Sage and his fantastic team.
Excellent service and ready in 3 hours. Would definitely recommend to anyone and will use again when I need tires
Thank you to Brad Morrison for helping my wife and I find the perfect vehicle. We were very satisfied with the whole experience. Everyone from Brad to Dave in Finance and the insurance Lady, Kayla, were great, professional and efficient. Everyone was considerate and respectful with us, especially in regards to my wife who was not feeling well. It was the best vehicle purchase experience that we’ve ever had.
Awesome service and customer service was awesome too! Got my truck in and out same day!! Would definitely recommend Mertin GM!!
Quick detailed and complete thats how i will describe my last visit, staffs were accomodating. Thanks to Ken Goodman who serviced our car 🙂 will definitely come back and recommend to others👍
Awesome service. They do the extra things to make your experience great.
Great sales and friendly staff
A Great customer experience. Profesional Sales Team. Highly recommended.
Chelsey is a great coordinator!
Fast, courteous, everyone I was in contact with wanted to be helpful
i was very happy with the service very prompt and very polite to me
Awesome customer service
All very helpful
Prompt service. Was well looked after
Very professional Got a real good price as they advertised on new winter tires
The service was excellent, from booking my appointment to picking my vehicle up.
Fair price and very courteous staff. Have bought 2 vehicles from mertins and leave without feeling being robbed. I wouldn’t shop for a vehicle anywhere else.Also Jody the finance lady is amazing and thourgh.
Had a flat tire, Mertin had us back on the
road first thing in the morning, Thanks Dan!
The staff were so friendly when I came in for an oil change….everything went well!
Friendly cordial service including full taxi service to my place and back including an extra one to my morning coffee. Also punctual. Tried to fit me in. Being from out of the area spending a couple of weeks here was good to get fast service. Thanks.
Nice people, super clean facility, however I don’t understand why should I bring my vehicle twice for a recall to be done giving them all the information before the first visit?? Don’t they know if certain recall has to be performed what parts are needed to have it done?
Our salesman excellent . He took the time to discuss truck availability on initial visit. Our return visit he carefully discussed features of Denali diesel
Orderly and and timely service.
Helpful business office and service.
Polite knowledgeable and helpful staff.
Great service. Friendly service people
Only gm dealer in Chilliwack
I was very pleased with the service I got. My salesman, Sat, kindly went out of his way to make the vehicle we wanted to see available to us.
I am enjoying my new wheels.
The staff are knowledgeable and friendly. The offer Great service
Great product, great service and great people.
I was able to make an appointment quickly and was out of there in a reasonable amount of time
I would like to express my satisfaction with the staff at Merton G.M. Chilliwack, I needed to replace my tires on one of our company vehicles. I was told it may take a couple of days but turned out to only take one day, the staff in parts (Wes) for recommending the perfect tire for our needs and (Jarred) in service for
Getting the tires mounted and balanced. This is our 6th. Set of tires that we’ve purchased from Mertins G.M. and we will continue to do so, excellent staff selling excellent products!
Jake Stolz, Appaloosa Productions inc.
Excellent service and great service adviser. Greatly appreciate the service for an out of town customer with a breakdown.
Awesome service at Mertin Gm great team would highly recommend the team at Mertin
Timely service upfront about costs
quick efficient service.
My husband and I had a great experience with one of your sales representatives,Ingrid Kerr. She was friendly, knowledgeable and very helpful! Ingrid went above and beyond and was so very helpful in setting me up with various options on my brand new Buick Enclave!! She was a delight to work with,very personable....and I highly recommend Mertin Gm! Thanks for the great afternoon, Ingrid, I just love my new suv! 😊
Oil change was fast and efficient and they provided useful additional information from their 15 pt inspection. Price was in line or cheaper than other sources.
Paul is very knowledgeable and super helpful.
Such a wonderful team from the receptionist who directs my calls to the gentlemen who work in both the front and back of the service department. Thanks so much for a great experience and getting my vehicle back on the road!
Always great service and very friendly staff. Been dealing with Mertin’s for over 15 years always good customer service
They are one of the best GM in B.C
Ingrid Kerr is very friendly, helpful and knowledgeable .
The service is always very excellent , and they always look after everything I never worry after leaving
Bought our 2012 Jeep at Mertin GM. Dealt with Peter Dijk. Peter gave us great service and we are happy with the Jeep. Everyone at Mertin made the process easy and enjoyable. I’d definitely recommend them if you’re looking for a new or used vehicle. Also very important currently, they had all the appropriate safety measures in place for COVID-19 so we felt safe dealing with them every step of the way.
I had my truck serviced at Mertins today.
Very impressed with the attention to detail.
They actually sanitize every surface that they may have touched inside.
Super customer service from booking the appointment to service on my tire! Friendly staff and happy to return!!
Great service, friendly and knowledgeable staff. Have a Safe and Happy New Year Mertin GM 👍
Excellent Service and very helpful
Generally fast and efficient,service folks are easy to talk to Merry Christmas to everyone at Mertin ‘s.
Experience was very good. Made sure the job got done even though it took longer than expected.
Their service department has given me excellent treatment and care since buying my 2017 Silverado. Even covered a recent electrical repair on warranty when my warranty expired 2 months ago! That’s customer service!! Thanks Raphael Olivares, I’m buying my next truck at Mertins!!!
This’d is ourtfourth experience with the Mertin Group. These people are World Class and definitely have and will take care of everyone’s needs. I highly recommend them to all. We are so happy with our experiences. Our latest adventure and a picture of our before. One is 16 years old and the other is give.
Friendly staff and quick service. I bought tires from Mertin GM and ran over a bungee strap which punctured a whole in my tire. For free they had it fixed that morning and even gave a complimentary car wash. Highly recommend.
I recently purchased a 2019 Silverado High Country, all the poise and grace of a ballet dancer coupled with the power of a sumu wrestler. What more could a guy ask for. As for the staff, all were extremely polite and professional throughout. A solid two thumbs up to Brad Morrison my sales rep, I can't recommend him highly enough. Brian Taverner Chilliwack BC
Best of the car dealerships we have been to on our car hunt! We had an awesome salesman, Dominic Moore, who went above and beyond to help us look for what we needed. He researched the cars before hand and even tuned the radio to the best station in town so that we could hear the speaker quality.

Sadly they didn't have what we wanted, but if Dominic contacts us with a car that he thinks we would like we would make the trip from Vancouver to go have a look.
After shopping around from out of town at a few dealerships. We reached out for a used unit they had listed. Wayne Vandenbrink was awesome to deal with from the first initial contact all the way to us arriving from out of town to pick up our new to us truck!
He made sure everything was taken care of and ready for when we arrived.
Wayne made sure communication was kept through out the whole process!
Thank you to Brad for helping us yesterday purchase our 2018 Terrain. He was patient with us and took the extra time to make sure we would be happy with our purchase. Dave in the business office was wonderful as well. Made sure we were well informed on extra maintenance packages and helped us choose one that would work best for us. I highly recommend everyone make their next vehicle purchase here as well! Thank you Mertin!
Purchased two new vehicles earlier in the year and had great service. Thanks to Ingrid for all her help!
i highly recommend this place, they treat you like family.
Best customer service ever. Great people and great atmosphere.
Just bought a new truck and couldn't be happier with the salesman. He went out of his way to get me my truck. Great job Dustin Hurley
Loving our new pick up!! Thank you for the great service Dustin!!
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A Proud Member of
the Bannister Automotive Group

Bannister Automotive Group is a family business with family values

For over forty years, the Bannister family and its partners have been bringing quality automotive products and services to communities across Western Canada. With stores in the Okanagan Valley, Thompson-Nicola region, Columbia-Shuswap, Peace Region, Yellowhead County, Edmonton Metropolitan Region, and the Fraser Valley, Bannister Automotive Group continues to lead our local communities in sales, customer service, and charitable initiatives. 

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over nine hundred people in two provinces that has had a consistent message: we are a family business with family values.

Bannister Automotive Group is a family business with family values

For over forty years, the Bannister family and its partners have been bringing quality automotive products and services to communities across Western Canada. With stores in the Okanagan Valley, Thompson-Nicola region, Columbia-Shuswap, Peace Region, Yellowhead County, Edmonton Metropolitan Region, and the Fraser Valley, Bannister Automotive Group continues to lead our local communities in sales, customer service, and charitable initiatives. 

Starting with a single Pontiac Buick dealership in Barrhead, Alberta, Lyn and Joanne Bannister, along with their children Mark, Chad and Mary-Jo, built a company that now employs over nine hundred people in two provinces that has had a consistent message: we are a family business with family values.

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